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Warranty Registration

Thank you for choosing Beyond Med Shop. Please note that all Zacurate®, products are covered by a 1-year warranty when purchased from an authorized dealer. If you purchased a Zacurate Premium 500E Pulse Oximeter, your warranty coverage is valid for 18 months. Authorized dealers include: “”, “” and “Beyond Med Shop”.

Please do not submit a warranty registration form to file a warranty claim. You may use the form only to register your product. A warranty registration submission is not the proper way to file a warranty claim.

To file a warranty claim please send an email to with the subject line ‘Warranty Claim’ and include the following:

Your Name
Your Phone Number
Item Description
Summary of Issues
A copy of your Proof of Purchase (Receipt / Sales Order)


Acceptable Proof of Purchase Submissions include:

  • PDF or Word Document of purchase receipt
  • Screenshot / Print-screen of purchase receipt (Mobile or Desktop)
  • Any other document or file containing:
    • Order Date
    • Order ID
    • Item Number / Description

Warranty claims will not be honored if products were purchased from unauthorized dealers.